Summary

This change management course will help you move your department from A to B. It's for managers who are facing the challenge of leading their teams through a change programme and anyone wanting to learn best practice in this area. If managed properly, successful change programmes result in increased morale and productivity once the department has settled. Ineffective management can result in disaster, and both emotional and commercial fallout. This course will take you through best practice in change management, and provide effective methods for overcoming barriers to change. It will show you how to successfully manage not only practical requirements, but also how to influence hearts and minds during times of organisational change.

Who Should Attend

Managers who are likely to be required to lead their teams through a change programme in the future. Those who wish to learn best practice in this area.

Course Content

Course Overview: Introduction Why do things keep changing? Delegates' experience of change

A fundamental model of change For organisations, teams and individuals

Analysing the present my team, my staff, myself

Visioning the future where do we want to be?

Managing the transition

Checklists and tools

Unfreezing, moving, and refreezing:

The three phases of change,

Ten stages of organisational change A detailed model for planning change

Barriers to change

Hard and soft management postures

Planning your own change programme

Why change programmes fail The most common errors.

Some measured results

Your own change programme avoiding the most common errors

The paramount importance of communication .

Action planning

Course Objectives

What will I get out of it? The mindset to engage with the change process in a positive and empowering way. Practical tools to make potentially difficult situations easier for you and your team. The ability to achieve positive outcomes both during and immediately after the change programme. An understanding of goal and objective setting, so you can put practical action plans in place when you return to your organisation.