Course Summary

In more challenging market and economic conditions, individuals have had to become increasingly aware of how an organisation works at a strategic level and how external influences affect the organisations work. More and more, staff are being asked to take decisions with a strong focus on the external environment and the potential impact that such changes may have internally.

Course Content

Strategic thinking and leadership

• Creating and communicating a vision
• Strategy, tactics and operations
• Problem analysis PESTLE, SWOT, Cause and Effect
• Creative thinking strategies

Finance and running a business

• Income and expenditure
• Maximising resources
• Forecasting and reporting
• Using a balance sheet
• Profit and loss reporting.

Running a project

• Defining a project and defining the success criteria
• The role of the project leader
• Creating responsibilities and schedules
• Identifying resources
• Closure and evaluation

Managing people

• Managing performance
• Delivering better feedback
• The art of delegation.

Who should attend?

Any individual within an organisation who needs to develop a greater awareness of how businesses work in relation to external influences. Managers and staff who wish to develop new ways of working.

Course Objectives

• Apply strategic thinking tools to develop a direction for their team and think creatively
• Analyse their department or organisation in relation to the external environment
• Describe the importance of having a customer focused strategy
• Translate strategy into operations
• Plan effectively for a small project
• Understand the economic environment and how this affects their business
• Identify key financial indicators affecting their team or organisation