This Sales & Marketing training course is designed to help those working in sales and marketing to identify, recruit and retain the perfect customer. 

This 2 day Advanced Sales Training course reviews developments in selling techniques and provides delegates with options for personal and business improvement. During this Advanced Sales Training course significant use is made of video role play work in order to closely examine the interpersonal behaviours needed for fully effective, "state of the art" sales performance.

In the competitive trading conditions of the twenty-first century, we are all under pressure to deliver better results. Buyers and sellers at the forefront of the commercial relationship and managers negotiating internally, all face increasing pressure to achieve more. This Negotiation Skills training course describes a range of successful negotiating techniques and explains how you can use them to help you achieve your key objectives and look at negotiation in a new light. 

This course is aimed at developing face to face selling techniques and will deal with the sales process at each key stage of selling to maximise their sales effectiveness. 

To enable those involved to understand the evolution of emarketing and the opportunities available in marketing to the target audience via electronic channels. The course examines how eMarketing can be used to influence behaviours and actions to drive increased results and performance. 

This course will suit any Sales Manager who wishes to introduce new Major Account Management and Planning techniques to his sales team and any Account Manager who needs to upgrade his or her skills.

By understanding the individual using in-depth questioning and influencing techniques to uncover specific needs, you will actively contribute to enhancing long-lasting client relationships built on trust and credibility. The days of 'feature advantage benefit' selling are no more! Key buyers and decision makers are more sophisticated in their approach and therefore salespeople need to adapt their behaviours to form longer term partnering relationships.

Experienced sales professionals who wish to enhance and develop client relationships in order to build consistent revenue streams.

This one-day course addresses all of these and provides you with the skills, knowledge and attitudes to become a skilled listener. This course is for anyone who wishes to improve the most fundamental skill required for anyone who works in sales, customer service or management - listening.

This course would suit anyone who could benefit from being more persuasive, structured or self-assured in business development meetings or formal presentations.